Privacy Policy

1. Introduction

Andy's Pie: Pantry Tips ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), as applied in the Isle of Man.

By using our website (andyspie.sg) or providing us with your personal data, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal data from you:

2.1 Information You Provide Directly

• Contact Information: Name and email address (if you contact us or subscribe to our newsletter)
• Recipe Feedback: Comments, recipe questions, and feedback you submit via email
• Newsletter Subscription: Email address for baking tips and recipe updates (optional)

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent on pages, links clicked (for analytics purposes)
• Device Information: Browser type, operating system, IP address (anonymized)
• Cookies: Small data files stored on your device (see Section 5 for details)

2.3 Data We Do NOT Collect

Because we are an educational platform and not a commercial business, we do NOT collect:

• Payment information (credit cards, bank details)
• Order history or purchase data
• Delivery addresses or phone numbers
• Catering or event inquiry details
• Dietary requirements for orders (we don't take orders)

3. How We Use Your Information and Legal Basis

Under UK GDPR, we must have a legal basis for processing your personal data. We collect and use your personal data for the following purposes:

• Content Delivery: To provide you with recipes, baking tips, and educational content
  Legal basis: Legitimate interests (providing educational content)
• Communication: To respond to your questions, recipe inquiries, and feedback via email
  Legal basis: Legitimate interests (customer service)
• Newsletter (Optional): To send baking tips, new recipe announcements, and educational content to subscribers
  Legal basis: Consent (you can withdraw consent and unsubscribe at any time)
• Website Analytics: To analyze website usage and improve our educational content and user experience
  Legal basis: Legitimate interests (website improvement)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
  Legal basis: Legal obligation

3.1 We Do NOT Share Your Data with Partners

Because we are an educational platform without commercial partnerships:

• We do NOT share your data with business partners or advertisers
• We do NOT sell your contact information to third parties
• We do NOT use your data for targeted advertising
• We do NOT have strategic marketing partners

Your data stays with us and is used solely for educational content delivery and communication.

4. Data Storage and Security

We take the protection of your personal data seriously and implement appropriate technical and organizational measures:

• Minimal Data Collection: We collect only what's necessary for educational content delivery
• Secure Storage: Your data is stored on secure servers with encryption and access controls
• Limited Access: Only authorized personnel have access to your personal data on a need-to-know basis
• Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law
• Data Deletion: When no longer needed, your data is securely deleted or anonymized

While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Under UK GDPR, we require your consent for non-essential cookies.

5.1 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the website to function properly (navigation, security). These do not require consent.
• Analytics Cookies: Help us understand how visitors interact with our website to improve content. Requires your consent.
• Functionality Cookies: Remember your preferences (e.g., preferred measurement units). Requires your consent.

5.2 Cookie Consent

When you first visit our website, you will see a cookie banner asking for your consent. You can:

• Accept all cookies
• Accept only essential cookies
• Customize your cookie preferences

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.

5.3 What We Do NOT Use

• We do NOT use advertising cookies or retargeting pixels
• We do NOT track you across other websites
• We do NOT sell cookie data to advertisers

5.4 Managing Cookies

You can control and manage cookies through your browser settings:

• Google Chrome: Settings → Privacy and Security → Cookies
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data

Please note that disabling cookies may affect your ability to use certain features of our website.

6. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (as applied in the Isle of Man), you have the following rights:

• Right of Access: You may request access to your personal data we hold, including obtaining a copy of your data
• Right to Rectification: You may request correction of inaccurate or incomplete personal data
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data in certain circumstances
• Right to Restrict Processing: You may request that we limit the processing of your personal data
• Right to Data Portability: You may request your data in a structured, commonly used, machine-readable format to transfer to another service
• Right to Object: You may object to processing of your personal data for direct marketing or other purposes
• Right to Withdraw Consent: You may withdraw your consent for data processing at any time (does not affect prior processing)
• Right to Lodge a Complaint: You have the right to complain to the Isle of Man Information Commissioner if you believe your data protection rights have been violated

To exercise these rights, please contact us using the contact details in Section 9. We will respond to your request within one month, as required by UK GDPR.

7. Third-Party Services

7.1 Service Providers We Use

We use minimal third-party service providers to operate our educational website:

• Website Hosting: Vercel (hosting and content delivery)
• Analytics: We may use privacy-focused analytics tools to understand website usage patterns
• Email Services: For sending newsletter and responding to inquiries (if you subscribe)

These service providers have access to your personal data only to perform specific tasks on our behalf and are obligated to protect your information.

7.2 Third-Party Links

Our website contains links to third-party websites (supermarkets, shopping malls) for your convenience. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal data.

7.3 What We Do NOT Use

• Payment processors (we don't process payments)
• Marketing partners or advertising networks
• Customer relationship management (CRM) for sales
• Order management or delivery systems

8. Data Breach Notification

In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, we will:

• Notify the Isle of Man Information Commissioner within 72 hours of becoming aware of the breach (as required by UK GDPR)
• Notify affected individuals without undue delay if the breach is likely to result in a high risk to their rights and freedoms
• Provide information about the nature of the breach, likely consequences, and measures we are taking to address it

We maintain technical and organizational security measures designed to prevent data breaches and protect your personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to newsletter subscribers (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within one month in accordance with UK GDPR requirements.

11. UK GDPR Compliance and Data Protection Authority

Andy's Pie: Pantry Tips is committed to complying with the UK General Data Protection Regulation (UK GDPR) as applied in the Isle of Man.

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the supervisory authority:

For more information about UK GDPR, visit the UK Information Commissioner's Office at ico.org.uk.